Printing FAQ's
1Can you print pieces that are different than the standard formats that you offer?
To keep things simple, please place a separate order for each different printed piece you want produced. For example, if you want 3 different 11x17 brochures, please place 3 orders. Obviously, the price for 3,000 of one brochure is not the same as the price for 1,000 each of 3 different brochures, so it would be better to get a custom price quote.
2What kind of paper will my job be printed on?
We have several paper types available, depending on what product type you are ordering. The individual pricing pages show available standard options, and many other custom options are available. Contact us for details.
3Will you match a sample I print out on my own printer, or a previously printed sample?
Part of the way we offer fast turnaround and low pricing is by printing to a "pleasing color" standard, using standard ink densities. Therefore, there is no guarantee that your finished piece will approximate your printed sample. This is due in part to the widely varying results from different output devices including inkjet and laser printers, continuous tone proofing devices, high-resolution film-based proofs, and different than true offset lithography. Even from one commercial printing firm to another, there can be significant differences in results. In particular, inkjet and laser prints are known to look substantially different than true offset lithography.
4Shipping Services
Our online shipping prices are valid within the United States and Canada. For Alaska and Hawaii, please order using 2nd Day Air service. We are also happy to ship to you anywhere around the world. Please provide us the exact shipping address (street address if available), along with the quantity and product type you want to order, and we will let you know the additional shipping costs. Please note that some services are not available to all countries.
5Will I always receive exactly the quantity I order?
Yes, We make sure there is no extra time spent on your end to count and make sure. Every job we do is counted post-print to be sure we are giving you an exact quantity.
6Can I order 2-color printing from you?
Absolutely! We offer a wide variety of print methods, some are able to do 2-color printing. Talk to us about your design and final product so that we can recommend the best method for the job
7Where can I check shipping transit times?
We will provide you with estimated transit times with our shipping quote. Once your order has been packed and shipped, we will contact you with tracking information so you can see your package go from our doorstep to yours!
8Can you print pieces that are different than the standard formats that you offer?
We have several paper types available, depending on what product type you are ordering. The individual pricing pages show available standard options, and many other custom options are available. Contact us for details.